Metitari Privacy Policy

At Metitari, your privacy, trust, and wellbeing are at the heart of everything we do. We are committed to handling your personal information with mindfulness, care, and respect — just as we would wish for our own. This policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with Metitari, we may collect the following details:

• Your name and contact information (such as email address, phone number, and postal address)

• Payment and billing details when you make a purchase

• Information you provide through website forms, email, or social media interactions

• Analytical data (such as website traffic and browsing patterns) to help improve your experience

All information is collected lawfully and only for purposes relevant to your interaction with our website or products.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates, confirmations, and tracking details

• Respond to enquiries or provide customer support

• Improve our website, products, and services

• Share updates, promotions, or newsletters (only if you have opted in)

We respect your choice to unsubscribe from communications at any time.

3. Data Security

We store all personal information securely and take appropriate measures to protect it from loss, misuse, unauthorised access, or disclosure. Your payment details are processed through secure, encrypted systems that meet industry standards.

4. Sharing of Information

Metitari values your trust and never sells or trades personal information. We only share necessary details with trusted service providers — such as payment gateways, shipping partners, or web-hosting services — to fulfil your order or improve your experience. These providers are also bound by confidentiality and data protection requirements.

5. Cookies & Website Analytics

Our website may use cookies and analytical tools to enhance your browsing experience. Cookies help us understand which areas of our website are most useful to you. You can adjust your browser settings to manage or disable cookies at any time.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent for marketing communications
  To exercise these rights, please contact us directly.

7. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about your privacy or how we handle your information, please reach out to us at:
📧 contact@meditari.com.au

At Metitari, we honour your trust — safeguarding your privacy as an essential part of our ethical and heart-centred practice.